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eHR Portal Management

Approval workflows

Decide who approves each type of request, how many levels it goes through, and when it escalates or auto-rejects.

For: HR AdministratorUpdated 24 Oct 2026

Each request type — leave, timesheet, outdoor duty, loan, advance, investment declaration, profile changes and more — has a workflow that decides who approves it. Open eHR Portal Management → HR Tasks → Configure Workflow Items.

Configure Workflow Items

Read the list

ColumnMeaning
FunctionThe request type, for example Leave Request or Loan Request.
Approving AuthorityWho approves, based on the reporting structure — for example Business Line Manager or Functional Manager.
Finalized ByWhether Any One approver or Every One must approve.
LevelHow many approval levels the request passes through.
Escalation AfterDays before an unanswered request escalates.
AutoRejection AfterDays before an unanswered request is rejected automatically.

Use Search & Filter to find a function by name.

Change a workflow

  1. Open the workflow

    Select the edit icon in the Action column.

  2. Set the approval rules

    On Information, under Approval Settings, choose the Approving Authority, Finalized By, Approval Levels and Mode (Manual, or Auto to approve automatically).

  3. Set escalation

    Under Escalation Settings, set Escalation Days, Rejection Days and Auto Approval Days, and choose whether to Notify Escalation To HR and Notify Approval To HR.

    Editing a workflow
  4. Save

    Select Save Changes.

Name specific approvers

By default approvers come from the reporting structure. When Approving Authority is Functional Manager, an Approvers tab appears: select Add Approvers, pick the employees and their Approver Level, and save. Specific approvers override the role-based authority for that workflow.

Add HR personnel for notifications

On the HR Personnel tab, select Add HR Personnel and search for employees (type at least 2 characters). They receive notifications and escalations for that workflow.

Set Escalation After on time-sensitive workflows such as Leave Request and Timesheet, so requests don't sit unanswered when a manager is away.