Terms of Service Agreement

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Customer”, “you”), and Intelliob Technologies Private Limited (“Intelliob”, “we”, “us”, or “our”), concerning your access to and use of the Intelliob website, as well as any other media form, mobile application, or cloud software services related, linked, or otherwise connected thereto.

By registering for an account, subscribing to any service, or clicking “I Agree” or similar indicators, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to all of these terms, you are expressly prohibited from using our services and must discontinue use immediately.

Intelliob provides a suite of business tools hosted on the cloud. The terms herein govern the use of all Intelliob products, including:

• MoneyFacts ERP: Cloud-based business accounting, inventory management, invoicing, and GST compliance software.
• PayCare Payroll & HRMS: Employee database management, salary processing, statutory calculation (PF, ESI, PT, LWF, Income Tax), and salary slip generation.
• Accord eHR: Enterprise human resource management tools and employee self-service portals.
• TimeMate: Employee time-tracking, attendance logs, shift rosters, and geolocation-verified attendance marking.
• BillGini: AI-powered business expense management, scanning, receipts recording, and audit trail tools.

We reserve the right to modify, suspend, or discontinue any product features, layout designs, or subscription plans at any time with prior notice where practicable.

To access our SaaS products, you must register for an Intelliob account. You agree to:

• Provide accurate, current, and complete organization and contact information during signup.
• Maintain the security and confidentiality of your login credentials (username, password, API tokens).
• Notify us immediately at info@intelliob.com in the event of any unauthorized account access or data breach.
• Take full responsibility for all activities, data updates, and transaction commands occurring under your account.

Your Data Belongs to You: Intelliob does not claim any ownership rights over the data, files, records, profiles, or transaction sheets that you upload, enter, or store using our services (“Customer Data”). You retain 100% ownership of your business data.

License to Intelliob: You grant Intelliob a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, and process your Customer Data solely as necessary to provide, maintain, support, and secure the SaaS products on your behalf.

Accuracy of Customer Data: You are solely responsible for the accuracy, quality, integrity, legality, and reliability of all Customer Data. You represent that you have obtained all necessary consents from individuals (including your employees under the DPDP Act 2023) before uploading their personal data.

Subscription Plans: Access to our products is billed on a subscription basis (monthly or annually) according to the pricing plans posted on our website.

Trial Period: MoneyFacts ERP offers a 15-day free trial period. No credit card is required to begin the trial. If you do not subscribe at the end of the trial, your account will be locked and scheduled for deletion in accordance with our data retention schedule.

GST Invoicing: All subscription fees are subject to 18% Integrated GST (IGST) or Central/State GST (CGST/SGST) as applicable under Indian tax laws. A valid tax invoice including your business GSTIN will be provided upon payment.

Cancellation & Refunds: You may cancel your subscription at any time through the customer dashboard. Fees paid are non-refundable for the active billing period, and services will continue until the end of the paid cycle.

You agree not to misuse our services or help anyone else do so. Specifically, you must not:

• Copy, decompile, reverse-engineer, modify, or distribute any part of the Intelliob software source code or proprietary assets.
• Use our systems to process, store, or transmit malicious code, scripts, spyware, or viruses.
• Bypass, disable, or breach any security filters, rate limiters, or authentication mechanisms.
• Input or process data that violates third-party rights, is defamatory, or is illegal under the Information Technology Act, 2000.
• Utilize automated crawlers or scraping scripts to extract code, dashboards, or other users' databases.

Uptime Target: Intelliob strives to maintain a 99.9% uptime availability for cloud databases, excluding scheduled maintenance windows (which are typically announced 48 hours in advance and executed during low-traffic weekend hours).

Technical Support: Support is available to active subscribers through the contact portal, email support (support@intelliob.com), and telephone (+91 9324088857) during our business hours of Monday through Friday, 10:00 AM to 6:00 PM IST.

Filing Responsibility Disclaimer: Intelliob provides tools for processing employee payroll, TDS calculations, and GST invoices. However, the final review, verification, and formal filing of tax returns, PF/ESIC deposits, and financial accounts remain the sole legal responsibility of the Customer. Intelliob is not liable for penalties, fines, or interest charged by tax authorities (e.g., GSTN, Income Tax Department, EPFO) due to input errors or system calculations.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL INTELLIOB TECHNOLOGIES OR ITS DIRECTORS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS REVENUE). OUR TOTAL CUMULATIVE LIABILITY UNDER THIS AGREEMENT IS STRICTLY CAPPED AT THE FEES PAID BY YOU TO INTELLIOB IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Governing Law: These Terms of Service and your use of our products are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Arbitration: Any dispute, controversy, or claim arising out of or relating to this agreement shall be referred to and finally resolved by arbitration in Mumbai in accordance with the Arbitration and Conciliation Act, 1996. The tribunal shall consist of a sole arbitrator, and the language of arbitration shall be English.

Jurisdiction: Subject to arbitration, the courts located in Mumbai, Maharashtra, India, shall have exclusive jurisdiction over all disputes arising out of these terms.