eHR Portal Management
Polls, policies and helpdesk contacts
Run a dashboard poll, publish policy documents, and list who employees should contact for help.
Table of Contents
Polls
Open eHR Portal Management → HR Tasks → Manage Polls. Only one poll is live at a time; it appears in Today's Poll on everyone's dashboard.
Create the poll
Enter the Poll Question and two or three answer Options (the third is optional), then select Create Poll.
Make it live
In Published Polls, select Make Live on the poll you want employees to see.
See the results
Select the poll to see Poll Results — how many people chose each option.
Policies and procedures
Open Manage Policies to publish documents such as a leave policy or code of conduct.
Add the policy
Select Add New Policy. Enter the Policy Name (for example Work From Home Policy), choose a Category, and use Attach Document to upload the file.
Make it visible
Tick Published — Make this policy visible to all employees.
Publish
Select Publish Policy.
In Published Policies, use the Download, Edit and Delete icons on each policy. Saving an edit uses Update Policy.
Helpdesk contacts
Open Manage Helpdesk Contacts to choose who appears on the dashboard's Helpdesk card.
Find the employee
Under Add New Contact, search by employee name or code.
Give them a category
Enter what they help with — for example HR, IT, Finance or Payroll.
Add
Select Add Contact. They appear under Helpdesk Contacts and on the dashboard.
Use Edit Category to change what a contact covers, and Delete Contact to remove them.
The Helpdesk card shows each contact's work email and phone from their employee record. Make sure those are up to date.