Getting Started
Signing in
Sign in to Accord eHR with your company code, user name and password, and choose whether to stay signed in.
Table of Contents
You sign in to Accord eHR in two short steps: first your company code, then your user name and password. Your HR team gives you all three when your account is created.
Before you start
You need:
- The portal address. Your company may have its own address (for example
hrconnect.yourcompany.com); otherwise use the address HR shared with you. - Your company code. A short number that identifies your organisation, such as
301. - Your user name and password.
If your company uses its own portal address, Accord already knows your company and skips the company code step — you go straight to the user name and password screen.
How to sign in
Open the portal
Go to your company's Accord eHR address in Chrome, Edge, Safari or Firefox.
Enter your company code
On the Company Code screen, type your code in Enter company code and select NEXT.
Step 1 — enter your company code Enter your user name and password
Your company's name and logo now appear. Type your User name and Password. Select the eye icon to check what you typed.
Step 2 — user name, password and Remember me Choose whether to stay signed in
Leave Remember me ticked to stay signed in on this device. Untick it on a shared computer — you will be signed out when you close the browser.
Select SIGN IN
You land on the Dashboard.
Don't tick Remember me on a shared or public computer. Anyone who opens the browser after you would be signed in as you.
Wrong company?
If the screen after the company code shows a different company name, select Wrong company? Enter code again. at the bottom of the sign-in card and re-enter your code.
If you can't sign in
| Message | What it means | What to do |
|---|---|---|
| Incorrect username or password, please try again. | The user name or password doesn't match. | Check Caps Lock and try again, or reset your password. |
| Logins for this company are currently disabled, please contact Intelliob Support. | Sign-in has been turned off for your organisation. | Contact your HR team, who will check with Intelliob Support. |
| Too many requests. Please try again later. | Several attempts in a short time. | Wait a few minutes before trying again. |
| Company details are missing. Please re-enter company code. | The company step didn't finish. | Select Wrong company? Enter code again. and re-enter your code. |
Signing out
Select your profile picture at the top right of any screen, then select Sign Out.