# Signing in

> Sign in to Accord eHR with your company code, user name and password, and choose whether to stay signed in.

Source: https://intelliob.com/docs/accord/getting-started/signing-in

You sign in to Accord eHR in two short steps: first your **company code**, then your **user name and password**. Your HR team gives you all three when your account is created.

## Before you start

You need:

- **The portal address.** Your company may have its own address (for example `hrconnect.yourcompany.com`); otherwise use the address HR shared with you.
- **Your company code.** A short number that identifies your organisation, such as `301`.
- **Your user name and password.**

> **Tip:** If your company uses its own portal address, Accord already knows your company and skips the company code step — you go straight to the user name and password screen.

## How to sign in

1. **Open the portal** — Go to your company's Accord eHR address in Chrome, Edge, Safari or Firefox.
2. **Enter your company code** — On the **Company Code** screen, type your code in **Enter company code** and select **NEXT**.
   ![Step 1 — enter your company code](https://intelliob.com/docs-assets/accord/getting-started/01-login-company-code.webp)
   *Step 1 — enter your company code*
3. **Enter your user name and password** — Your company's name and logo now appear. Type your **User name** and **Password**. Select the eye icon to check what you typed.
   ![Step 2 — user name, password and Remember me](https://intelliob.com/docs-assets/accord/getting-started/02-login-credentials.webp)
   *Step 2 — user name, password and Remember me*
4. **Choose whether to stay signed in** — Leave **Remember me** ticked to stay signed in on this device. Untick it on a shared computer — you will be signed out when you close the browser.
5. **Select SIGN IN** — You land on the [Dashboard](https://intelliob.com/docs/accord/dashboard).

> **Warning:** Don't tick **Remember me** on a shared or public computer. Anyone who opens the browser after you would be signed in as you.

## Wrong company?

If the screen after the company code shows a different company name, select **Wrong company? Enter code again.** at the bottom of the sign-in card and re-enter your code.

## If you can't sign in

| Message | What it means | What to do |
|---|---|---|
| Incorrect username or password, please try again. | The user name or password doesn't match. | Check Caps Lock and try again, or [reset your password](https://intelliob.com/docs/accord/getting-started/forgot-password). |
| Logins for this company are currently disabled, please contact Intelliob Support. | Sign-in has been turned off for your organisation. | Contact your HR team, who will check with Intelliob Support. |
| Too many requests. Please try again later. | Several attempts in a short time. | Wait a few minutes before trying again. |
| Company details are missing. Please re-enter company code. | The company step didn't finish. | Select **Wrong company? Enter code again.** and re-enter your code. |

## Signing out

Select your profile picture at the top right of any screen, then select **Sign Out**.

![The profile menu: My Profile, Settings and Sign Out](https://intelliob.com/docs-assets/accord/getting-started/06-profile-menu.webp)
*The profile menu: My Profile, Settings and Sign Out*